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Note: Please do NOT use this for technical support. I simply cannot answer individual email tech support inquiries - they will be deleted on arrival. Sorry. You wouldn't believe how many people email me anyway asking for personal one on one support. I'm sorry, I just can't take the time to do that. Please use the forums at Pocket PC Thoughts or the Pocket PC communities at Microsoft's site - there is a good chance I'll see it and try to answer it if I can, and if not, one of thousands of other individuals will. The other benefit of that is the answer may be useful to someone else, whereas email answers are essentially hidden from anyone else